Accessibility Statement

Our Commitment

Artisan Mate is committed to ensuring digital accessibility for all people, including those with disabilities. We believe everyone should have equal access to our products, services, and online shopping experience, regardless of their abilities.

Accessibility Standards

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to make our website accessible and user-friendly for all visitors. Our ongoing efforts include:

Website Features

  • Clear navigation structure and consistent layout
  • Text alternatives for images and visual content
  • Sufficient color contrast for readability
  • Keyboard navigation compatibility
  • Screen reader compatibility
  • Resizable text without loss of functionality
  • Clear and descriptive page titles and headings

Ongoing Improvements

Accessibility is an ongoing journey. We continuously work to enhance our website's accessibility by:

  • Regularly testing our website with assistive technologies
  • Training our team on accessibility best practices
  • Incorporating user feedback into design updates
  • Reviewing and updating content for clarity and accessibility

Assistive Technologies

Our website is designed to be compatible with:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser accessibility features

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or plugins may not be fully within our control. We work with vendors who share our commitment to accessibility.

Accessibility Support

If you experience any difficulty accessing our website or have suggestions for improvement, we want to hear from you:

Contact Us
Email: harsh@artisanmate.com

Please include:

  • The nature of the accessibility issue
  • The page or feature you were trying to access
  • Your contact information
  • Any assistive technology you were using

We'll respond within 48 hours and work to resolve the issue promptly.

Alternative Access

If you need assistance with any aspect of our website or would like to place an order through alternative means, please contact us at harsh@artisanmate.com. Our customer care team is happy to assist you via email or phone.

Feedback

Your feedback helps us improve. We welcome your comments and suggestions about the accessibility of our website and shopping experience.

Last Updated: October 2025